Frequently asked questions
How do I find my correct shoe size?
Our shoes run true to size for most customers. If you're unsure between two sizes, we recommend ordering the larger size for the best fit and comfort.
Do you offer free shipping?
Yes, we offer free shipping on all orders within the U.S.
Can I return the shoes if it's not the right fit?
Yes, you can return your order within 30 days of delivery. The item must be unused, unworn, and in its original condition. For full details, please check our Refund Policy.
Are the shoes comfortable for all-day wear?
Our shoes are built for everyday comfort. Lightweight, easy to wear, and made to keep you going through long days without sacrificing style.
How can I get in touch with your customer support team?
Our Customer Support team is always here to help with any questions or concerns. You can reach us Monday to Friday, from 9 AM to 5 PM (EST) at contact@harperandjoe.com. Whatever you need, we’ll be happy to assist you.
For all contact information, please see our Contact page.